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czec
  Posté le 23/12/2014 @ 15:09 
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Petit astucien

Bonjour,

J'ai un problème de blue screen. Mon pc portable a bien 4 ans, je l'utilise tous les jours pour mon boulot (juste word et internet), avec VPN résidant en Chine. j'utilise hotspot aussi. Récemment, il a redémarré tout seul. Le ventilo fait un drôle de bruit en redémarrant. Voici ce que j'ai eu : que faire ? mis à jour de drivers ? merci

Signature du problème :

Nom d’événement de problème:BlueScreen

Version du système:6.1.7601.2.1.0.768.3

Identificateur de paramètres régionaux:1036

Informations supplémentaires sur le problème :

BCCode:d1

BCP1:00000014

BCP2:00000002

BCP3:00000000

BCP4:92B2D057

OS Version:6_1_7601

Service Pack:1_0

Product:768_1

Fichiers aidant à décrire le problème :

C:\Windows\Minidump\122314-26660-01.dmp

C:\Users\idéfix\AppData\Local\Temp\WER-93865-0.sysdata.xml

Lire notre déclaration de confidentialité en ligne :

http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x040c

Si la déclaration de confidentialité en ligne n’est pas disponible, lisez la version hors connexion :

C:\Windows\system32\fr-FR\erofflps.txt



Modifié par czec le 23/12/2014 15:10
Publicité
Billkool
 Posté le 24/12/2014 à 00:35 
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  Astucien

Bonjour,

Passe Whocrashed et poste le contenu ici.

Un écran bleu apparaissant sur un ordinateur sous Windows exprime un problème sur votre ordinateur dont l'origine peut être diverse:

  • Un problème avec les pilotes (carte graphique, carte audio ...).
  • Une infection sur le système.
  • Un problème matériel.
  • Une surchauffe du processeur ou la carte graphique.
  • Un problème logiciel : logiciel non compatible avec votre système, deux antivirus sur votre ordinateur ...
  • L'association de plusieurs des plantages proposés ci dessus : Vous avez peut-être mis deux antivirus pour éradiquer une infection. L'écran bleu peut donc venir de l'infection et du conflit des deux antivirus installés.

@ +

czec
 Posté le 24/12/2014 à 03:27 
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Petit astucien

computer name: IDÉFIX-PC
windows version: Windows 7 Service Pack 1, 6.1, build: 7601
windows dir: C:\Windows
CPU: GenuineIntel Intel(R) Pentium(R) Dual CPU T3400 @ 2.16GHz Intel586, level: 6
2 logical processors, active mask: 3
RAM: 3149078528 total
VM: 2147352576, free: 1970352128




Crash Dump Analysis



Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Tue 23/12/2014 13:57:16 GMT your computer crashed
crash dump file: C:\Windows\Minidump\122314-26660-01.dmp
This was probably caused by the following module: athr.sys (athr+0x5F057)
Bugcheck code: 0xD1 (0x14, 0x2, 0x0, 0xFFFFFFFF92B2D057)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\athr.sys
product: Driver for Atheros CB42/CB43/MB42/MB43 Network Adapter
company: Atheros Communications, Inc.
description: Atheros Extensible Wireless LAN device driver
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: athr.sys (Atheros Extensible Wireless LAN device driver, Atheros Communications, Inc.).
Google query: Atheros Communications, Inc. DRIVER_IRQL_NOT_LESS_OR_EQUAL



On Tue 23/12/2014 10:46:26 GMT your computer crashed
crash dump file: C:\Windows\Minidump\122314-31855-01.dmp
This was probably caused by the following module: cnnctfy3.sys (cnnctfy3+0x3D99)
Bugcheck code: 0x9F (0x4, 0x258, 0xFFFFFFFF8555C798, 0xFFFFFFFF82F77B24)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\Windows\system32\drivers\cnnctfy3.sys
product: Connectify Packet Filter Kit
company: Connectify
description: NDISRD helper driver
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: cnnctfy3.sys (NDISRD helper driver, Connectify).
Google query: Connectify DRIVER_POWER_STATE_FAILURE



On Sun 21/12/2014 12:30:45 GMT your computer crashed
crash dump file: C:\Windows\Minidump\122114-26473-01.dmp
This was probably caused by the following module: cnnctfy3.sys (cnnctfy3+0x3D99)
Bugcheck code: 0x9F (0x4, 0x258, 0xFFFFFFFF8555CA70, 0xFFFFFFFF82F2AB24)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\Windows\system32\drivers\cnnctfy3.sys
product: Connectify Packet Filter Kit
company: Connectify
description: NDISRD helper driver
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: cnnctfy3.sys (NDISRD helper driver, Connectify).
Google query: Connectify DRIVER_POWER_STATE_FAILURE



On Thu 18/12/2014 14:57:10 GMT your computer crashed
crash dump file: C:\Windows\Minidump\121814-24819-01.dmp
This was probably caused by the following module: cnnctfy3.sys (cnnctfy3+0x3D99)
Bugcheck code: 0x9F (0x4, 0x258, 0xFFFFFFFF8555E798, 0xFFFFFFFF82F77B24)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\Windows\system32\drivers\cnnctfy3.sys
product: Connectify Packet Filter Kit
company: Connectify
description: NDISRD helper driver
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: cnnctfy3.sys (NDISRD helper driver, Connectify).
Google query: Connectify DRIVER_POWER_STATE_FAILURE



On Mon 17/11/2014 14:02:14 GMT your computer crashed
crash dump file: C:\Windows\Minidump\111714-35287-01.dmp
This was probably caused by the following module: bd0004.sys (bd0004+0x7D0F)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFFFFF9943BD0F, 0xFFFFFFFF8079D9D8, 0xFFFFFFFF8079D5B0)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
file path: C:\Windows\system32\drivers\bd0004.sys
product: Baidu Driver
company: Baidu
description: bd0004
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: bd0004.sys (bd0004, Baidu).
Google query: Baidu SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M




Conclusion



5 crash dumps have been found and analyzed. 3 third party drivers have been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

bd0004.sys (bd0004, Baidu)
cnnctfy3.sys (NDISRD helper driver, Connectify)
athr.sys (Atheros Extensible Wireless LAN device driver, Atheros Communications, Inc.)

If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.


Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.


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