[Configuration automatique à compléter]
depuis quelque temps j ai un pc windoows 10 qui plante ecran bleu
j ai passé WhoCrashed
voici le resultat
System Information (local)
Computer name: DESKTOP-G1TM2A5
Windows version: Windows 10 , 10.0, version 1903, build: 18362
Windows dir: C:\WINDOWS
Hardware: ASRock, A320M-DVS R3.0
CPU: AuthenticAMD AMD A8-9600 RADEON R7, 10 COMPUTE CORES 4C+6G AMD8664, level: 21
4 logical processors, active mask: 15
RAM: 7446740992 bytes (6,9GB)
Crash Dump Analysis
Crash dumps are enabled on your computer.
Crash dump directories:
No valid crash dumps have been found on your computer
Crash dumps are enabled but no valid crash dumps have been found. In case you are experiencing system crashes, it may be that crash dumps are prevented from being written out. Check out the following article for possible causes: If crash dumps are not written out.
Read the topic general suggestions for troubleshooting system crashes for more information.
Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
que puis je faire
dans l attente de votre aide
Il y a beaucoup de causes pour les écrans bleus
drivers , mémoires, etc...
Difficile a distance.
Ca m'arrive avec trop de logiciel ou fonctions lancées en simultanée,mais une foi rebooté plus de souci
Sans le code de l'erreur, on ne peut rien avancer.
j ai eu l ecran bleu
a l ecran cest illisible
j ai repassé WhoCrashed et il a sorti une erreur
voici le rapportcrash dump file: C:\WINDOWS\MEMORY.DMP
This was probably caused by the following module: atikmdag.sys (atikmdag+0x71F0A)
Bugcheck code: 0xEA (0xFFFFB20F8D7F0080, 0x0, 0x0, 0x0)
file path: C:\WINDOWS\System32\DriverStore\FileRepository\c0346830.inf_amd64_f723e13ffb3b2652\B345901\atikmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
Bug check description: This indicates that a thread in a device driver is endlessly spinning.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: atikmdag.sys Advanced Micro Devices, Inc. THREAD_STUCK_IN_DEVICE_DRIVER
The following dump files were found but could not be read. These files may be corrupted:
Conclusion 2 crash dumps have been found and analyzed. Only 1 is included in this report. If dump files are found and they could not be analuzed, it means they are corrupted. Because crash dumps are an emergency measure it is not uncommon for this to happen, however often it points to a problem in the storage stack. It is suggested that you run CHKDSK on your system drive to check your drive for errors.
A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:
C'est la carte graphique ATI Radeon.
Mets à jour les pilotes. Si le problème persiste, la carte est défctueuse.
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