bonsoir j ai fait installer windows7 pro avec un disque dur ssd 256gb il y as un mois puis une fois l ordinateur s est arreter avec un écran bleu

en me disant:hardware malfunction call your hardware vendor for support nmi:parity check/memory parity error...the systeme has halted. je l ai ramener a celui qui me l as installer et m as dit que c était un drivers qu il avait réparer mais ça me le refait si quelqu’un peu me dire ce que je doit faire merci d avance;

Bonsoir ,

Le message parle d'erreur parité mémoire.

As-tu un PC portable ou de bureau ?

Si bureau (si portable aussi, mais c'est plus difficile) : essaies d'enlever puis de remettre les barrettes mémoire.

Si tu en as 2 (ou 4), enlèves-en la moitié en laissant la mémoire active sur le slot 1 (et 2), puis échanges-les pour voir si l'écran bleu apparaît toujours.

P.S. : enlèves ton adresse mail si tu ne veux pas être embêté.

@ +

a l attention de poussebois merci pour ta réponse et ton conseille c est pc portable

merci pour ta réponse poussebois et ton conseille c est un pc portable

Bonsoir,

télécharge et installe -----------> WhoCrashed, et ouvre le ,

puis clique sur "Analyze" ------> fournis nous le rapport ici même dans ta plus prochaine réponse.

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System Information (local)
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computer name: SONY-PC
windows version: Windows 7 Service Pack 1, 6.1, build: 7601
windows dir: C:\Windows
Hardware: VGN-N31Z_W, Sony Corporation, VAIO
CPU: GenuineIntel Intel(R) Core(TM)2 CPU T5500 @ 1.66GHz Intel586, level: 6
2 logical processors, active mask: 3
RAM: 2137186304 total




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Crash Dump Analysis
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Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Sun 27/07/2014 20:58:06 GMT your computer crashed
crash dump file: C:\Windows\Minidump\072714-14866-01.dmp
This was probably caused by the following module: athr.sys (athr+0x5F057)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFFFFF8FA9A057, 0xFFFFFFFF8AD03B20, 0xFFFFFFFF8AD03700)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
file path: C:\Windows\system32\drivers\athr.sys
product: Driver for Atheros CB42/CB43/MB42/MB43 Network Adapter
company: Atheros Communications, Inc.
description: Atheros Extensible Wireless LAN device driver
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: athr.sys (Atheros Extensible Wireless LAN device driver, Atheros Communications, Inc.).
Google query: Atheros Communications, Inc. SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M



On Sun 27/07/2014 20:58:06 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ntkrpamp.exe (nt!KeBugCheckEx+0x1E)
Bugcheck code: 0x7E (0xFFFFFFFFC0000005, 0xFFFFFFFF8FA9A057, 0xFFFFFFFF8AD03B20, 0xFFFFFFFF8AD03700)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug check description: This bug check indicates that a system thread generated an exception that the error handler did not catch.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: ntkrpamp.exe .
Google query: ntkrpamp.exe SYSTEM_THREAD_EXCEPTION_NOT_HANDLED




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Conclusion
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2 crash dumps have been found and analyzed. 2 third party drivers have been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

athr.sys (Atheros Extensible Wireless LAN device driver, Atheros Communications, Inc.)
ntkrpamp.exe

If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.


Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.

voici le rapport merci.

Bonjour ,

Ton premier message faisait état d'une erreur parité mémoire, c'est pourquoi je ne t'ai pas proposé tout de suite de passer WhoCrashed comme l'a fait, à juste titre, beorcs.

Le rapport t'indique 2 problèmes : l'un venant de athr.sys, l'autre de Ntkrpamp.exe

Voici deux liens qui te donneront tous renseignements sur ces 2 problèmes et la façon de les corriger : là et là.

Enfin, je te l'ai déjà dit : reprends ton premier message, modifies-le en cliquant sur dans le bandeau au-dessus de ton message et supprimes ton adresse mail. Ça ne se fait pas de la donner comme cela. Si quelqu'un veut t'écrire en privé, il passera par MP (la petite enveloppe en bas à gauche).

@ +

bonjour poussebois mais les liens que tu m donner faut les acheter je te remercie pour tout a bientot

,

Désolé, je n'avais pas fait attention. En fait, je ne suis pas allé jusqu'au téléchargement.

Fais d'autres recherches sur Google.

merci a bientot