Bonjour,

Cela fait plusieurs fois que Windows 7 s'arrête tout seul et redémarre en m'indiquant qu'il y a eu un problème.

J'ai donc installé le logiciel "Who crashed" et le message sur la cause de ce problème est le suivant (en anglais):

On Tue 11/03/2014 07:46:32 GMT your computer crashed
crash dump file: C:\Windows\Minidump\031114-205406-01.dmp
This was probably caused by the following module: usbhub.sys (usbhub+0x12A5C)
Bugcheck code: 0xFE (0x8, 0x6, 0x5, 0xFFFFFA8007DC0B20)
Error: BUGCODE_USB_DRIVER
file path: C:\Windows\system32\drivers\usbhub.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Default Hub Driver for USB
Bug check description: This indicates that an error has occurred in a Universal Serial Bus (USB) driver.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.

Quelqu'un a t-il eu ce problème et comment le résoudre?

La seule connexion USB qui existe au moment du crash est le récepteur de ma souris Logitech M195

Merci d'avance pour votre aide

Alain

aie, ca peut être tellement de choses.

1) Essaie de mettre récepteur souris sur autre USB

2) Pour éliminer faux positifs, essaie quand même de passer Malwarebytes et Ccleaner, histoire d'éliminer tout doute de virus/malwares.

3) Mise à jour des drivers du PC par mes drivers.com par exemple

4) Si malgré çà, ça continue, surement souci d'alimentation

Bonjour

Regarde si tu as des points d'interrogations dans ton controleur de buses

clic droit sur ordinateur/gerer/gestionnaire de périphériques/double clic sur contrôleurs de bus USB

Comme le dit El Magnifico, si tu as des points d'interrogation, ceci correspondra à des drivers manquants et devrait être résolu par mon point 3)

Merci de vos réponses rapides,

Je n'ai pas de points d'interrogation sur contrôle bus USB, malheureusement.

Le problème est réapparu ce matin et j'ai eu le texte suivant:

Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Thu 13/03/2014 11:10:02 GMT your computer crashed
crash dump file: C:\Windows\Minidump\031314-77438-01.dmp
This was probably caused by the following module: igdkmd64.sys (igdkmd64+0x8AB0)
Bugcheck code: 0xFE (0x8, 0x6, 0x5, 0xFFFFFA8007C80B20)
Error: BUGCODE_USB_DRIVER
file path: C:\Windows\system32\drivers\igdkmd64.sys
product: Intel Graphics Accelerator Drivers for Windows 7(R)
company: Intel Corporation
description: Intel Graphics Kernel Mode Driver
Bug check description: This indicates that an error has occurred in a Universal Serial Bus (USB) driver.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: igdkmd64.sys (Intel Graphics Kernel Mode Driver, Intel Corporation).
Google query: Intel Corporation BUGCODE_USB_DRIVER



On Thu 13/03/2014 11:10:02 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: usbhub.sys (usbhub+0x12A5C)
Bugcheck code: 0xFE (0x8, 0x6, 0x5, 0xFFFFFA8007C80B20)
Error: BUGCODE_USB_DRIVER
file path: C:\Windows\system32\drivers\usbhub.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Default Hub Driver for USB
Bug check description: This indicates that an error has occurred in a Universal Serial Bus (USB) driver.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.

Conclusion

2 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

igdkmd64.sys (Intel Graphics Kernel Mode Driver, Intel Corporation)

If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.


Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.

Encore merci de votre aide

Alain

Bonsoir

Ce que tu peux essayer, c'est de désactiviter tous tes pilotes USB tu valides par OK et verifies comment se comporte ta machine, puis tu réactives un à un pour savoir qui est le fautif de ces crashs

Une fois trouvé, tu le désinstalles /OK/ tu redémarres

Bonjour,

J'ai appliqué la méthode de El Magnifico, et depuis je n'ai plus de problème... (c'était chaque jour)

Je touche du bois.....et je confirmerai d'ici une semaine.

En tout cas, un grand merci à tous, ce site est vraiment bien!

Alain