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Posté le 19/01/2015 @ 18:39 |
Nouvel astucien
| Bonjour a tous
je vous écris car j'ai un petit soucis depuis quelques jours. Un écran bleu s'affiche a chaque démarrage et je n'ai plus acces a mon Pc.
Voici le texte écris dans lerreur
system-service-exception
stop : 0x0000003b (0x00000000c0000005, 0xfffff880048dc742, 0xfffff88005d9fb20, 0x00000000000000000
atikmdag.sys adress fffff880048dc742 base at fffff880048b5000, datestamp 4d9689c5
jai essaye de faire une restauration En mode usine. Mais rien n'a changé. Et maintenant je ne peux plus accéder au mode sans echec car il demande de faire linstallation pour la première installation mais cela n'est pas possible en mode sans echec.
que dois je faire...???
merci d'avance
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Posté le 19/01/2015 à 19:06 |
Astucien | Message original par Amaury26140
Bonjour a tous
je vous écris car j'ai un petit soucis depuis quelques jours. Un écran bleu s'affiche a chaque démarrage et je n'ai plus acces a mon Pc.
Voici le texte écris dans lerreur
system-service-exception
stop : 0x0000003b (0x00000000c0000005, 0xfffff880048dc742, 0xfffff88005d9fb20, 0x00000000000000000
atikmdag.sys adress fffff880048dc742 base at fffff880048b5000, datestamp 4d9689c5
jai essaye de faire une restauration En mode usine. Mais rien n'a changé. Et maintenant je ne peux plus accéder au mode sans echec car il demande de faire linstallation pour la première installation mais cela n'est pas possible en mode sans echec.
que dois je faire...???
merci d'avance
............................>>> http://www.commentcamarche.net/faq/31072-ecran-bleu-windows#q=ecran+bleu&cur=1&url=%2F |
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Posté le 19/01/2015 à 19:36 |
Nouvel astucien
| Merci pour ta réponse mais j'avais deja regardé cette page sans trouver la solution a mon problème 😔 |
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Posté le 19/01/2015 à 19:49 |
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Posté le 19/01/2015 à 20:48 |
Nouvel astucien
| merci également pour ta réponse!!! 😄
alors jaimerais savoir comment je peux installer who crashed sachant que je ne peux pas accéder a mon Pc?
j'ai ton astuce avec les barettes de ram mais il n'y a aucun changement 😔 |
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Posté le 20/01/2015 à 18:29 |
Nouvel astucien
| Je viens de réessayer de faire la manipulation avec les barrettes de Ram. J'ai reussi a faire marcher lordinateur avec une seule barette pendant 5min jusqu'à qu'il bloque. J'ai donc du éteindre l'ordinateur de manière sauvage. Et depuis j'ai à nouveau le même probleme😔 |
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Posté le 20/01/2015 à 18:51 |
| Re,
jette un œil sur ta carte mére, connexions, condos qui gonflent ou qui fuient, rééssaie le reset électrique et utilisation d'une seule barrette mais sur l'autre slot
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Posté le 22/01/2015 à 20:11 |
Nouvel astucien
| Encore merci pour tes astuces. Après plusieurs essais, mon ordinateur remarche enfin mais avec une barrette de ram. Je n'ose meme plus mettre l'autre pour pas que sa bug :)
J'ai effectué une analyse avec who crashed. Voici le rapport pour mes bug :
Crash Dump Analysis
Crash dump directory: C:\Windows\Minidump
Crash dumps are enabled on your computer.
On Tue 20/01/2015 18:11:57 GMT your computer crashed crash dump file: C:\Windows\Minidump\012015-21169-01.dmp This was probably caused by the following module: atikmdag.sys (atikmdag+0x27742) Bugcheck code: 0x3B (0xC0000005, 0xFFFFF88004AFB742, 0xFFFFF88005FF4B20, 0x0) Error: SYSTEM_SERVICE_EXCEPTION file path: C:\Windows\system32\drivers\atikmdag.sys product: ATI Radeon Family company: ATI Technologies Inc. description: ATI Radeon Kernel Mode Driver Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, ATI Technologies Inc.). Google query: ATI Technologies Inc. SYSTEM_SERVICE_EXCEPTION
On Tue 20/01/2015 18:11:57 GMT your computer crashed crash dump file: C:\Windows\memory.dmp This was probably caused by the following module: atikmdag.sys (atikmdag+0x27742) Bugcheck code: 0x3B (0xC0000005, 0xFFFFF88004AFB742, 0xFFFFF88005FF4B20, 0x0) Error: SYSTEM_SERVICE_EXCEPTION file path: C:\Windows\system32\drivers\atikmdag.sys product: ATI Radeon Family company: ATI Technologies Inc. description: ATI Radeon Kernel Mode Driver Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, ATI Technologies Inc.). Google query: ATI Technologies Inc. SYSTEM_SERVICE_EXCEPTION
On Tue 20/01/2015 13:22:26 GMT your computer crashed crash dump file: C:\Windows\Minidump\012015-32791-01.dmp This was probably caused by the following module: ntoskrnl.exe (nt+0x80640) Bugcheck code: 0x3B (0xC0000005, 0xFFFFF88004AE3742, 0xFFFFF88005DCEB20, 0x0) Error: SYSTEM_SERVICE_EXCEPTION file path: C:\Windows\system32\ntoskrnl.exe product: Microsoft® Windows® Operating System company: Microsoft Corporation description: NT Kernel & System Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Mon 19/01/2015 15:48:43 GMT your computer crashed crash dump file: C:\Windows\Minidump\011915-26504-01.dmp This was probably caused by the following module: atikmdag.sys (atikmdag+0x27742) Bugcheck code: 0x3B (0xC0000005, 0xFFFFF88004895742, 0xFFFFF88005BD6B20, 0x0) Error: SYSTEM_SERVICE_EXCEPTION file path: C:\Windows\system32\drivers\atikmdag.sys product: ATI Radeon Family company: ATI Technologies Inc. description: ATI Radeon Kernel Mode Driver Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, ATI Technologies Inc.). Google query: ATI Technologies Inc. SYSTEM_SERVICE_EXCEPTION
On Mon 19/01/2015 15:46:32 GMT your computer crashed crash dump file: C:\Windows\Minidump\012015-22729-01.dmp This was probably caused by the following module: atikmdag.sys (atikmdag+0x27742) Bugcheck code: 0x3B (0xC0000005, 0xFFFFF8800482E742, 0xFFFFF88005DC2B20, 0x0) Error: SYSTEM_SERVICE_EXCEPTION file path: C:\Windows\system32\drivers\atikmdag.sys product: ATI Radeon Family company: ATI Technologies Inc. description: ATI Radeon Kernel Mode Driver Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, ATI Technologies Inc.). Google query: ATI Technologies Inc. SYSTEM_SERVICE_EXCEPTION
On Mon 19/01/2015 14:50:47 GMT your computer crashed crash dump file: C:\Windows\Minidump\011915-20592-01.dmp This was probably caused by the following module: atikmdag.sys (atikmdag+0x27742) Bugcheck code: 0x3B (0xC0000005, 0xFFFFF880048F8742, 0xFFFFF88005D9FB20, 0x0) Error: SYSTEM_SERVICE_EXCEPTION file path: C:\Windows\system32\drivers\atikmdag.sys product: ATI Radeon Family company: ATI Technologies Inc. description: ATI Radeon Kernel Mode Driver Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, ATI Technologies Inc.). Google query: ATI Technologies Inc. SYSTEM_SERVICE_EXCEPTION
On Mon 19/01/2015 14:06:07 GMT your computer crashed crash dump file: C:\Windows\Minidump\011915-20732-01.dmp This was probably caused by the following module: atikmdag.sys (atikmdag+0x27742) Bugcheck code: 0x3B (0xC0000005, 0xFFFFF8800484A742, 0xFFFFF88003DFAB20, 0x0) Error: SYSTEM_SERVICE_EXCEPTION file path: C:\Windows\system32\drivers\atikmdag.sys product: ATI Radeon Family company: ATI Technologies Inc. description: ATI Radeon Kernel Mode Driver Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, ATI Technologies Inc.). Google query: ATI Technologies Inc. SYSTEM_SERVICE_EXCEPTION
On Mon 19/01/2015 13:40:54 GMT your computer crashed crash dump file: C:\Windows\Minidump\011915-21325-01.dmp This was probably caused by the following module: atikmdag.sys (atikmdag+0x27742) Bugcheck code: 0x3B (0xC0000005, 0xFFFFF880048B5742, 0xFFFFF88005D9FB20, 0x0) Error: SYSTEM_SERVICE_EXCEPTION file path: C:\Windows\system32\drivers\atikmdag.sys product: ATI Radeon Family company: ATI Technologies Inc. description: ATI Radeon Kernel Mode Driver Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, ATI Technologies Inc.). Google query: ATI Technologies Inc. SYSTEM_SERVICE_EXCEPTION
On Mon 19/01/2015 13:30:50 GMT your computer crashed crash dump file: C:\Windows\Minidump\011915-21824-01.dmp This was probably caused by the following module: atikmdag.sys (atikmdag+0x27742) Bugcheck code: 0x3B (0xC0000005, 0xFFFFF880048DC742, 0xFFFFF88005D9FB20, 0x0) Error: SYSTEM_SERVICE_EXCEPTION file path: C:\Windows\system32\drivers\atikmdag.sys product: ATI Radeon Family company: ATI Technologies Inc. description: ATI Radeon Kernel Mode Driver Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, ATI Technologies Inc.). Google query: ATI Technologies Inc. SYSTEM_SERVICE_EXCEPTION
Que dois-je faire?
Merci beaucoup |
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Posté le 22/01/2015 à 20:25 |
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Voici la traduction des crashs
Répertoire de vidage sur incident: C: \ Windows \ Minidump
Accident décharges sont activés sur votre ordinateur.
On Tue 20/01/2015 18:11:57 GMT votre ordinateur a planté le fichier de vidage: C: \ Windows \ Minidump \ 012015-21169-01.dmp Cela a été probablement causé par le module suivant: atikmdag.sys (atikmdag + 0x27742) Code Bugcheck: 0x3B (0xC0000005, 0xFFFFF88004AFB742, 0xFFFFF88005FF4B20, 0x0) Erreur: SYSTEM_SERVICE_EXCEPTION Chemin du fichier: C: \ Windows \ system32 \ drivers \ atikmdag.sys produit: Famille ATI Radeon société: ATI Technologies Inc. Description: Kernel Mode Pilote ATI Radeon Bug chèque description: Ceci indique qu'une exception se est passé lors de l'exécution d'une routine que les transitions à partir de code non-privilégié au code privilégié. Cela semble être un bogue typique de pilote logiciel et ne est pas susceptible d'être causée par un problème de matériel. Un pilote tiers a été identifié comme la cause probable de cette erreur du système. Il est suggéré que vous recherchez une mise à jour pour le pilote suivant: atikmdag.sys (ATI Radeon pilote en mode noyau, ATI Technologies Inc.). Google requête: ATI Technologies Inc. SYSTEM_SERVICE_EXCEPTION
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D'après ce que tu dis , ça fonctionne avec une seule barrette, je pense que tu as soit une barrette de défectueuse , soit son slot qui pose probléme
Regarde dans la gestion des périphériques si tu n'as pas un point d'exclamation notamment sur controleur audio
Modifié par El Magnifico le 22/01/2015 20:26 |
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Posté le 22/01/2015 à 20:42 |
Nouvel astucien
| Alors il n'y a aucun point d'exclamation au niveau des periphériques audio. Et les autres aussi d'ailleurs |
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Posté le 22/01/2015 à 21:15 |
| ...................continue tes essais coté barrette RAM , pour confirmation.
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Posté le 30/01/2015 à 01:03 |
Nouvel astucien
| Toujours pareil. Parfois l'ordinateur va marcher pendant un petit moment. Parfois plus. Mais toujours aucune amélioration 😔 |
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